Privacy Policy

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At toitū, we strive hard to make you feel as comfortable as possible at every stage of the adventure. The information we learn from explorers is only used to help personalize and improve the experience with toitū as a community and business. 
Any person accessing, browsing, or otherwise using toitū's website, either manually or via an automated device or program, shall be considered a “User.” All Users are bound by the terms of this Privacy Policy. Users consent to the collection, use, and disclosure of personally identifiable User information (“information”) pursuant to the terms of this Privacy Policy.

INFORMATION COLLECTED FROM USERS

Shopify may store information you enter or provide on our website.  This information is collect for example when you: visit our website, sign up for our email newsletter, order something, or enter a contest/sweepstakes. The information collected is the billing and shipping addresses, including e-mail address, phone and credit card numbers and expiration dates of Users who purchase products via Shopify through our website.

Information we collect may also include other personal or preferences information that you provide to us.  It may include information you submit about other people.  For example the name, email and mailing addresses and phone numbers of a gift recipient.

Personal information may also be collected if you send an email or call our customer service department. This information may be used to personalize the services we provide to our Users through product recommendations or special offers that we think will interest you.

Examples of automatic information we collect and analyze to improve our service are: Internet Protocol (IP) address use to connect your computer to the internet, login, e-mail address, password, time zone, computer and connection information such as browser type, version, operating system, purchase history, platform, and browser plug-ins, cookie number, number you used to call our customer service line.  This information is used to help improve our website and to insure it performs optimally for all users.

Certain types of information we automatically collect and store when you interact with our website. This is done using cookies. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser to enable our systems to recognize your browser to provide a unique personalize shopping experience, store items in your Shopping Cart between visits.

On most browsers you can adjust the settings to prevent your browser from accepting new cookies, to have the browser notify you when you receive new cookies, or how to disable cookies altogether.  However if your web browser does not allow cookies, it may prohibit you using or interacting with all or parts of our website. The information cookies provide to Shopify help us to continually improve our services and information we provide on our website.

Toitū uses personal information to: fulfill a User’s purchase request and notify Users of their order status, provide toitū customers with changes in our website, product notices, new services, and special offerings, inform customers about the products that have been purchased from us, improve toitū's website, products, services, customer service, and marketing, respond to Users’ questions or comments and administer a Users’ contest entry.

MARKETING SERVICE PROVIDERS

We also share information with companies that provide support services to us, such as the companies that host the toitū website, deliver products, maintain and manage customer information and/or customer communications, fulfill promotions, or help us market our products and services. We provide these companies with information so that they may provide services for us, and we do not authorize these companies to use your information for other purposes.

When you provide toitū with your email address you will receive our email newsletter.  You may choose at any time to discontinue receiving the toitū newsletters by opting out or unsubscribing. In order to deliver our e-mail newsletters toitū will need to supply your email address to specific service providers who deliver e-mails on our behalf.  We also use service providers to authenticate and validate the information provided by our customers to help assure that our e-mail is successfully delivered.

Our website or company blog offers links to other sites. We do not provide any personally identifiable customer information to these third-party websites. These third-party websites have their own policies regarding privacy.  If you visit one of these sites you should review the privacy policy on that site.  You may have traveled to our site from via a link or through a banner advertisement on another site.  In such cases the site you linked from may collect information from visitors who click on these banners or links.  You may want to refer to the privacy policies of these third party sites to see how they collect and use this information.

PROTECTION FOR MINORS

Toitū does not knowingly provide our service to persons under the age of 18 in compliance with the Children’s Online Privacy Protection Act.

DISCLOSURE OF INFORMATION TO THIRD PARTIES

Toitū takes the protection of your information very seriously. Toitū does not sell or rent your contact information to other marketers. We may use the information you provide us with to improve and personalize our services, content and advertising. Toitū may disclose information about our Users to comply with requirements by Law enforcement or legal process, to respond to claims, or to protect the rights, property or safety of Toitū or others. In the event that another company acquires toitū or all or part of its assets, we would provide the corresponding information regarding our customers and other users of this website to the acquirer.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

 

If you have any questions or concerns regarding your privacy on toitu.co, feel free to email us at hello@toitu.co so we can figure out how to best make you feel safe shopping and interacting with us.